Terms of Use

Fynd, FyndAlly and FyndRight Partners

Fynd is the consumer service-matching experience FyndRight is developing. FyndAlly is the technology name for systems designed to help interpret, structure, qualify and route service requests. FyndRight Partners refers to participating service providers, marketplaces, technology partners or other businesses involved in receiving or supporting appropriate requests. References to these names do not imply that every feature, market or automated capability is currently available.

1. About FyndRight

FyndRight is a service-matching and customer-acquisition technology platform designed to help consumers seeking services connect with businesses and professionals that may be able to serve them. FyndRight may work directly with participating service providers and with marketplace or technology partners that assist with request routing, matching or delivery.

2. FyndRight is not the underlying service provider

Unless we expressly state otherwise, FyndRight does not perform the home, professional, event, care or other underlying services requested by consumers. Participating providers are independent third parties and are not employees, agents or representatives of FyndRight solely because they receive or respond to a request through our platform or a participating marketplace.

Consumers are responsible for evaluating providers and deciding whether to engage them. Providers are responsible for their own licenses, qualifications, insurance, pricing, representations, services, contracts, work quality and legal compliance.

3. Eligibility and authority

You must be legally capable of entering into these Terms and must use FyndRight only for lawful purposes. If you submit information on behalf of another person, household or business, you represent that you have authority to do so and to provide the information submitted.

Automated features

FyndRight may use automated systems, including technology offered under the FyndAlly name, to interpret information you provide, organize service requests, apply qualification criteria, and support routing or matching. Automated processing does not guarantee that a provider will be available, accept a request, contact you, or provide services.

4. Service requests and matching

When you submit a service request, FyndRight may evaluate the information provided and use matching, qualification, geographic, availability, commercial or other criteria to determine whether and where the request may be routed. Requests may be delivered directly to a participating provider or through a marketplace or technology partner.

Submitting a request does not guarantee that a provider will be available, that any provider will contact you, that you will receive a particular number of responses, or that any provider will offer a particular price, schedule, qualification or result.

5. Information you provide

You agree to provide information that is accurate and reasonably complete. You may not impersonate another person, submit fabricated requests, knowingly provide false contact information, interfere with request routing or use FyndRight to generate fraudulent or abusive activity.

You grant FyndRight the rights reasonably necessary to process the information you submit for the purposes described in our Privacy Policy, the disclosures shown with your request and these Terms.

6. Communications and consent

A service-request form may include disclosures regarding telephone calls, text messages, email or other communications from FyndRight, participating providers or partners. Any communication authorization is governed by the consent language presented when you submit the request and applicable law.

You are not required to agree to marketing communications merely to browse public portions of the FyndRight website. Where consent is required for a particular request or communication method, the applicable form will identify the relevant terms.

7. Provider and partner relationships

FyndRight may establish commercial relationships with providers, marketplaces, technology platforms and other partners. FyndRight may receive compensation in connection with qualified requests, introductions, advertising, platform services or other commercial arrangements. The existence of a commercial relationship does not constitute an endorsement or guarantee of a provider’s services.

8. Pricing and service agreements

Unless expressly stated otherwise, prices for the underlying service are determined by the provider and not by FyndRight. Any estimate, proposal, contract, warranty, payment arrangement or service agreement between a consumer and provider is between those parties. Consumers should review provider terms before purchasing services.

9. Acceptable use

You may not:

• use FyndRight for unlawful, fraudulent, deceptive or abusive purposes;
• submit requests that you know are false, unauthorized or misleading;
• attempt to access systems, data or accounts without authorization;
• introduce malicious code, interfere with site operation or circumvent security controls;
• scrape, harvest or systematically extract site content or data except as permitted by law or written agreement;
• use FyndRight intellectual property in a manner that implies sponsorship or affiliation without permission; or
• interfere with the rights, privacy or security of other users, providers or partners.

10. Intellectual property

The FyndRight name, logos, site design, software, text, graphics and other content provided by FyndRight are owned by or licensed to FyndRight and are protected by applicable intellectual-property laws. These Terms provide a limited, revocable, non-exclusive right to access and use the website for its intended purposes. No other rights are granted by implication.

11. Third-party content and services

FyndRight may provide links, integrations or connections to third-party websites, platforms or providers. We do not control third-party services and are not responsible for their content, availability, privacy practices, terms or performance. Your dealings with third parties are governed by the agreements between you and those third parties.

12. No endorsement or professional advice

Matching, routing, listing or connecting a provider does not mean that FyndRight certifies, recommends or guarantees that provider. Information on the website is provided for general informational purposes and is not legal, financial, medical, licensing or other professional advice.

13. Disclaimer of warranties

To the fullest extent permitted by law, FyndRight and its websites and services are provided on an “as is” and “as available” basis. We do not warrant uninterrupted operation, error-free information, availability of providers, accuracy of third-party information or any particular service outcome. Some jurisdictions do not allow certain warranty exclusions, so portions of this section may not apply to you.

14. Limitation of liability

To the fullest extent permitted by applicable law, FyndRight will not be liable for indirect, incidental, special, consequential, exemplary or punitive damages arising from use of the site, inability to use the site, interactions with third parties or services provided by independent providers. Nothing in these Terms excludes liability that cannot lawfully be excluded or limited.

15. Indemnification

To the extent permitted by law, you agree to defend, indemnify and hold FyndRight harmless from claims, losses or expenses arising from your unlawful misuse of the services, violation of these Terms or infringement of another party’s rights. This section does not apply where prohibited by law.

16. Suspension and termination

We may restrict or discontinue access to all or part of FyndRight when reasonably necessary for security, fraud prevention, legal compliance, maintenance, enforcement of these Terms or changes to our services. You may stop using FyndRight at any time.

17. Governing law

These Terms are governed by the laws applicable to FyndRight’s U.S. operations, without regard to conflict-of-law principles, except where applicable consumer law requires otherwise. Any mandatory rights available to you under applicable law remain unaffected.

18. Changes to these Terms

We may update these Terms as our services, technologies and business relationships evolve. The effective date above identifies the current version. Your continued use of the services after an updated version becomes effective constitutes acceptance to the extent permitted by law.

19. Severability and entire agreement

If a provision of these Terms is found unenforceable, the remaining provisions will continue in effect to the extent permitted by law. These Terms, together with the Privacy Policy and any additional terms or disclosures presented for a particular service, form the applicable agreement regarding your use of FyndRight.

20. Contact

Questions about these Terms may be sent through our Contact page.